Lowongan Kerja 2 Posisi Grand Indonesia
LoQerja.com - PT. Grand Indonesia adalah perusahaan swasta dan anak perusahaan dari Djarum Group, yang mengelola empat unit bisnis antara lain: Grand Indonesia Shopping Mall, Hotel Indonesia Kempinski, Kempinski Private Resediences dan Menara BCA. Saat ini membutuhkan tenaga kerja untuk menempati posisi sebagai:
CUSTOMER RELATION OFFICER
Qualifications
- High School or Diploma Degree with a minimum of 2 years of experience in hospitality or F&B industry
- A service & people-oriented person
- Experienced in using Microsoft Office Software
- Able to communicate in English both spoken & written
- Well-groomed and a have a pleasant personality
Job Description
- Maintain our loyal customers by giving personal touch in greeting & assisting them at G CARD Lounge
- Handle complaints & provide solutions
- Administer G CARD transactions
- Ensure the facilities in G CARD Lounge are running well for customer convenience
- Able to connect professionally and positively with the customers
- Creating reports as required
CONCIERGE OFFICER
Qualifications
- Diploma (D3) or Bachelor Degree from any major
- Understanding the essential of hospitality standards
- Fluent in English, both verbal and written
- Able to speak other international language
- Responsible, reliable and possess a professional presentation
- Outstanding customer services skill is required
- Technology Savvy
Job Description
- Greet & assist customers
- Maintain a positive & professional attitude toward customers
- Handle complaints, provide appropriate & quick solutions
- Administer G CARD transactions
- In charge of creating reports to Customer Service Supervisor
- Ensure the facilities are running well for customer convenience
CONCIERGE OFFICER
Qualifications
- Diploma (D3) or Bachelor Degree from any major
- Understanding the essential of hospitality standards
- Fluent in English, both verbal and written
- Able to speak other international language
- Responsible, reliable and possess a professional presentation
- Outstanding customer services skill is required
- Technology Savvy
Job Descriptions :
- Build and maintain good relationship with customers
- Provide excellent service to customers
- Monitor and ensure all public facilities are running well as standard
- Monitor the execution of Grand Indonesia tenant’s promotional programs and activities
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