Lowongan Kerja Customer Service PT Salam Pacific Indonesia Lines (SPIL)
LoQerja.com - PT Salam Pacific Indonesia Lines (SPIL) merupakan sebuah perusahaan shipping logistics (Shiplog) yang memiliki jaringan di seluruh wilayah Indonesia, memberikan solusi pengiriman logistik dan pelayaran untuk membantu bisnis Anda terus tumbuh dan berkembang. Saat ini membutuhkan tenaga kerja untuk menempati posisi sebagai:
CUSTOMER SERVICE STAFF
The Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk operations.
Duties:
- Consistently provide superior Customer Service
- Resolve customer problem/issues in a timely manner
- Influence and direct their work towards customer satisfaction
Qualifications:
- Minimum bachelor's degree in any major
- Proven experience as Customer Service Supervisor in logistic or shipping company
- Fresh graduates are welcomed to apply
- Fluent in SLAs management and their concepts
- Outstanding communication skills
- A team player and highly motivated person
- Willing to be located in Tanjung Priok, Jakarta
- Working hours: Mon - Fri 08:00-16:30, Sat biweekly 08:00-13:00
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