LoQerja.com - PT. Grand Indonesia adalah perusahaan swasta dan anak perusahaan dari Djarum Group, yang mengelola empat unit bisnis antara lain: Grand Indonesia Shopping Mall, Hotel Indonesia Kempinski, Kempinski Private Resediences dan Menara BCA. Lowongan Kerja PT Grand Indonesia. Saat ini membutuhkan tenaga kerja untuk menempati posisi sebagai:
1. Customer Relations Officer
Qualifications :
- High School or Diploma Degree with a minimum of 2 years experience in hospitality or F&B industry.
- A service & people-oriented person.
- Experienced in using Microsoft Office.
- Able to communicate in English, both spoken & written.
- Well-groomed and a have a pleasant personality.
Job Descriptions :
- Maintain our loyal customers by giving a personal touch in greeting & assisting them at G CARD Lounge.
- Handle complaints & provide solutions.
- Administer G CARD transactions.
- Ensure the facilities in G CARD Lounge are running well for customer convenience.
- Able to connect professionally and positively with the customers.
2. Customer Service Officer
Qualifications
- High School or Diploma Degree with a minimum of 1 years experience in hospitality industry.
- A service and people-oriented person.
- Experienced in using Microsoft Office.
- Able to communicate in English, both spoken & written
- Technology savvy.
- Well-groomed and a have a pleasant personality.
Job Descriptions
- Greet & assist customers.
- Maintain a positive & professional attitude toward customers.
- Handle complaints, provide appropriate & quick solutions.
- Administer G CARD transactions.
- Ensure the facilities are running well for customer convenience.
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